Let’s Have a Conversation

We want you to have a seamless experience using Squad, so if you have any questions or feedback, please let us know. If you need any help, you can contact our support team using the form below.

I don’t know why I was debited

If you are unsure about a recent debit, please provide us with the details associated with the debit so we can investigate and assist you accordingly

Transaction failed but i was debited

If a transaction failed but you were still debited, please click here to provide additional information for our investigation and prompt resolution

I was debited but didn't get service

If you were debited but did not receive the expected service, please click here to share transaction details so we can promptly investigate the issue

I can’t login to my squad dashboard

Help us assist you better by sharing more information, and we'll work to resolve the problem immediately.

Squad Account Enquiries

Have general enquiries about your Squad account? Find information on account status, verification, limits, and more here

My account hasn’t been verified

If your account hasn't been verified, it might be due to incomplete documentation. Let us know your account status so we can help resolve it

Others

For any other requests not mentioned above, please click here to let us know how we can assist you

Let’s Have a Conversation

Getting started

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SquadPOS

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Ecommerce

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Let’s Have a Conversation

Getting started

Talk to our sales team

Our Support Center

Q1 activity summary

Start accepting payments in minutes

Privacy & Cookies